As part of our strategy, Ahold Delhaize and each of our great local brands share a set of values and ethical principles that support an ethical culture. The Ahold Delhaize Code of Ethics lays out those principles, which help us act with integrity toward customers, communities, suppliers, business partners and each other. Our shared values – integrity, courage, teamwork, care and humor – and ethical principles provide the framework for the decisions we make and are the foundation of our commitment to conduct our business the right way, every day. That includes our commitment to respect human rights and protecting the environment. You can read more about our commitment to human rights on our healthier communities page, and about our approach to health and sustainability.

Our commitment to human rights and the environment is not limited to our own operations. We recognize we have the opportunity to have a positive impact that extends to the communities where we operate and the supply chains on which our brands depend. Our Standards of Engagement are one of the ways in which we seek to ensure that the products we offer reflect this commitment to respect human rights and protect the environment. These standards define our expectations and require that our suppliers uphold the same high level of business ethics, respect for human rights, and environment responsibility that Ahold Delhaize and its local brands maintain.

Our Standards of Engagement are included in our agreements with suppliers. They contain the principles that we believe are necessary to support human rights and protect the environment. These principles are aligned with the principles of the UN Universal Declaration of Human Rights and the Guiding Principles on Business and Human Rights, and are further informed by the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work, the OECD Guidelines, and the amfori BSCI Code of Conduct. In addition, we provide a guidance document for the Standards of Engagement, which offers further explanation of these principles, details on how we implement our commitment to human rights and the environment, and where to find additional information and resources.

our standards of engagement

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